Refund Policy

Immediate delivery of institutional intellectual property.

IXTradingHub provides non-tangible, irrevocable digital goods. Due to the nature of our precision indicators, real-time terminal data, and institutional algorithmic logic, ALL SALES ARE FINAL. Once access is granted to our TradingView scripts or terminal data-streams, no refunds shall be issued.

No partial, prorated, or discretionary refunds.

By utilizing any software provided by IXTradingHub, you automatically agree to our strict Zero-Refund policy. This applies to all subscription tiers (Monthly, Yearly) and Lifetime access modules. We do not provide prorated refunds for unused time or 'change of mind' scenarios.

Whop checkout, cancellation control, and full-price renewals.

Paid access is purchased through Whop. Users may cancel their subscription at any time to prevent future billing; upon cancellation, access remains active until the end of the current paid billing period. Introductory, promotional, or discounted pricing applies only to the first paid period for which it was offered. Renewals bill at the then-current full standard plan price unless a different offer is expressly stated at renewal.

Support-first resolution for technical irregularities.

If you encounter a genuine technical failure that prevents the operation of our software, you must notify our engineering team via Discord or email within 48 hours. Refunds are exclusively evaluated based on documented technical impossibility that our team cannot resolve within 7 business days.

Strict enforcement against fraudulent payment disputes.

Initiating an unauthorized chargeback or payment dispute through your bank or Stripe is a violation of these terms. Such actions will result in the immediate and permanent termination of your account, expulsion from all community servers, and blacklisting from the IXTradingHub ecosystem.