Contact & Support

Support Channels

For account, access, billing, or platform support, contact us at support@ixtradinghub.com.

What to Include in Your Message

• Account email used during signup
• A short description of the issue
• Relevant screenshots and timestamp if applicable
• Requested outcome (refund, access fix, technical clarification)

Support Scope

We provide support for:

• Platform access and onboarding questions
• Indicator installation and setup guidance
• Billing and subscription troubleshooting
• Educational content navigation

We do not provide personalized financial advice or direct trade recommendations.